Sim Lim mobile shop owner exposed online after incident of Vietnamese tourist tearfully begging for refund

The owner of a Sim Lim Square mobile shop, which has been making headlines after two customers faced nightmare ordeals there, has been exposed online after social media portals and netizens posted photos and information about him online.

The shop, Mobile Air, became infamous after recently refunding a woman $1,010 in coins, which included one-cents and five-cents.

A Vietnamese tourist was subsequently left in tears while kneeling and begging for a refund after buying an iPhone 6 for his girlfriend at the same shop.

Since then, social media portals like SMRT Feedback and netizens have been posting photos of him information about his whereabouts online.

They are demanding that the shop refund the Vietnamese tourist an additional $550 as he had paid $950 for the phone.

He was given a $400 refund after police and CASE officers arrived on the scene. He accepted the refund as he had to return to Vietnam soon, and was unsure if CASE could resolve the issue by then.

The photo on the left is an image of the owner posted online by SMRT Feedback, while the image on the right show the Vietnamese tourist tearfully begging for a refund
The photo on the left is an image of the owner posted online by SMRT Feedback, while the image on the right show the Vietnamese tourist tearfully begging for a refund.

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